Privacy Policy for Chennai Prometric

Effective Date: 01.01.2025

At Chennai Prometric, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://www.chennaiprometric.com) or use our Learning Management System (LMS) platform. By using our website and LMS, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

1. Personal Information

• Registration Data: When you register for an account on Chennai Prometric, we collect personal details such as your name, email address, contact number, and any other information you provide.
• Profile Data: As part of your use of the LMS, we may collect information related to your learning progress, course enrolments, and performance.

1. Usage Data

• We collect data about how you use the website, including your IP address, browser type, and the pages you visit. This data is used to enhance the user experience and troubleshoot issues.

1. Payment Information

• If you purchase any services, we collect payment details, which are processed through secure third-party payment gateways. We do not store your payment information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account.
• To provide you with personalized learning experiences, including course recommendations and progress tracking.
• To communicate with you regarding your account, courses, and updates.
• To process payments for services.
• To improve the functionality, content, and user experience of the website and LMS.
• To send you marketing communications if you have opted in.

3. Data Sharing and Disclosure

We respect your privacy and will not share or sell your personal data to third parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party vendors who assist in providing our services (e.g., hosting, payment processing).
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas or court orders).
• Business Transfers: If Chennai Prometric undergoes a business transaction, such as a merger or acquisition, your personal information may be transferred as part of the assets.

4. Data Security

We use commercially acceptable means to protect your personal information. While no method of transmission over the internet is 100% secure, we employ industry-standard encryption (SSL/TLS) to protect sensitive data. However, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

• Access and Correction: You can request to access or correct your personal information by logging into your account or contacting us.
• Data Deletion: You may request the deletion of your personal information by contacting us. Note that certain data may be retained for legal or administrative purposes.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our website and LMS. Cookies are small files stored on your device that help us enhance your experience. You can set your browser to refuse cookies or to alert you when a cookie is being sent. However, some parts of the website may not function properly without cookies.

7. Third-Party Links

Our website and LMS may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to remove such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Chennai Prometric
Email: Chennai Prometric@gmail.com    
Phone: +91-80153 22256
Address: No 41 A, 1^st floor, Railway Station Road, Pallavaram, Chennai 600043